Hearth Cradle
Privacy Policy
Last Updated: July 9, 2026
Introduction
Hearth Cradle (“we,” “us,” “our”) operates a licensed Community Care Facility (CCF) providing postpartum maternity and group home care in Stevenson Ranch, California. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website (hearthcradle.com), inquire about our services, or become a resident of our facility.
Information We Collect
Information you provide to us:
- Name, email address, phone number, and mailing address
- Information submitted through contact forms or tour booking requests
- Health and medical information provided during intake or care (for residents)
- Emergency contact and family member information
- Payment and billing information
Information collected automatically:
- IP address, browser type, and device information
- Pages visited and time spent on our website
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and schedule tours or consultations
- Provide postpartum, infant care, nursing, and related services to residents
- Coordinate care with pediatricians, OB-GYNs, and other healthcare providers
- Communicate with family members involved in a resident’s care, as authorized
- Process payments and maintain billing records
- Improve our website and services
- Comply with California Community Care Facility licensing requirements and applicable law
Health Information
As a licensed Community Care Facility, we may collect and maintain health-related information about residents and their infants. This information is used solely to provide appropriate care and is handled with strict confidentiality, shared only with authorized healthcare providers, staff, and family members as permitted by the resident or required by law.
How We Share Information
We do not sell your personal information. We may share information with:
- Licensed healthcare providers involved in your or your baby’s care
- State licensing and regulatory agencies, as required
- Service providers who help us operate our facility and website (e.g., scheduling, payment processing)
- Legal authorities, if required by law or to protect health and safety
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal and health information. However, no method of transmission or storage is 100% secure.
Your Rights
You may:
- Request access to the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information, subject to legal and licensing recordkeeping requirements
- Opt out of marketing communications at any time
Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings.
Children’s Privacy
Our services include care for infants under the direct supervision of their parent or guardian and our licensed staff. We do not knowingly collect personal information directly from children through our website.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, contact us at: